UniTrade

Help & Contact

We're here to assist you. Use any of the direct support channels below to reach us quickly.

Frequently Asked Questions

• How do I create an account?

Visit www.unitrademarketplace.com, select your role, and fill in your details to start trading on UniTrade.

• How can I request a refund?

Send an email to the email address below with your transaction details and explanation. Our team will respond promptly. Ensure you do this within a five minutes after-trade time frame, else transaction is considered irreversible.

• Why is my account restricted?

Your account may have been flagged for suspicious activity. Contact support via email or WhatsApp for assistance.

• Why is my seller account unavailable?

This is a result of a user attempting to skip the second form provided by the system, please reach out to us as soon as possible to correct this error.

Direct Support Channels

Email: supportunitrade@gmail.com

Phone: +234 813 778 0220

We aim to respond within 24 hours. Please include all relevant details to help us assist you faster.