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Privacy Policy

We are committed to protecting your personal information and being transparent about how it's collected, used, and safeguarded across UniTrade.

Last Updated: July 2026

On this page

  • 1. About UniTrade
  • 2. Information We Collect
  • 3. How We Use Your Information
  • 4. Seller Information
  • 5. Cookies & Similar Technologies
  • 6. How We Protect Your Information
  • 7. Sharing Your Information
  • 8. Data Retention
  • 9. Your Rights
  • 10. Children's Privacy
  • 11. Third-Party Services
  • 12. Policy Updates
  • 13. Contact Us

1About UniTrade

UniTrade is an online marketplace that connects buyers and sellers within and outside university communities, making it easier to discover products, communicate with sellers, and complete transactions in a secure, transparent, and convenient environment.

Originally designed to serve university marketplaces, UniTrade continues to evolve into a broader digital marketplace that enables individuals and businesses to buy and sell with confidence while fostering trust, accessibility, and community-driven commerce.

As UniTrade grows, our commitment to protecting your personal information remains one of our highest priorities.

2Information We Collect

When you use UniTrade, we may collect different types of information depending on how you interact with the platform.

Information You Provide

This may include:

  • Full name
  • Username
  • Email address
  • Phone number
  • Password (stored securely in encrypted form)
  • Profile photo (if uploaded)
  • Account type (Buyer, Seller, or UltraTrader)

If you register as a seller, we may also collect:

  • Store name
  • Store description
  • Store logo or banner
  • Business contact information
  • Product listings
  • Product images
  • Product prices
  • Inventory information

Information Collected Automatically

When you visit UniTrade, certain information may be collected automatically, including:

  • IP address
  • Device type
  • Browser information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Date and time of access
  • Referral source
  • Cookies and similar technologies

This information helps us improve the platform and protect user accounts.

3How We Use Your Information

We use your information to:

  • Create and manage your account
  • Verify your email address
  • Authenticate your identity
  • Improve platform security
  • Enable buying and selling activities
  • Display your public seller profile
  • Process marketplace transactions
  • Respond to support requests
  • Notify you about important account activity
  • Improve our services and user experience
  • Detect fraud and suspicious activity
  • Comply with legal obligations

4Seller Information

Information you publish as a seller may be visible to other users.

This may include:

  • Store name
  • Store logo
  • Product listings
  • Product descriptions
  • Product images
  • Reviews and ratings
  • Public profile information

Please ensure any information you choose to publish is accurate and appropriate.

5Cookies and Similar Technologies

UniTrade uses cookies and similar technologies to:

  • Keep you signed in
  • Remember your preferences
  • Improve website performance
  • Enhance security
  • Measure website traffic
  • Analyze user interactions

For more information, please refer to our Cookie Policy.

6How We Protect Your Information

Protecting your information is extremely important to us.

We implement appropriate technical and organizational measures designed to safeguard your personal information, including:

  • Secure password hashing
  • Encrypted communication (HTTPS)
  • Secure authentication systems
  • Access controls
  • Regular monitoring for suspicious activity
  • Session management
  • Two-factor authentication (where available)

While we work hard to protect your information, no system can guarantee absolute security.

7Sharing Your Information

UniTrade does not sell your personal information.

We may share your information only when necessary, such as:

  • To complete marketplace services
  • With service providers that help operate the platform
  • To comply with applicable laws or legal requests
  • To protect UniTrade, our users, or the public from fraud or illegal activity

8Data Retention

We retain your information only for as long as necessary to:

  • Provide our services
  • Meet legal obligations
  • Resolve disputes
  • Prevent fraud
  • Enforce our policies

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

9Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your account
  • Withdraw certain permissions
  • Request a copy of your personal data
  • Contact us regarding privacy concerns

Requests may be subject to verification before processing.

10Children's Privacy

UniTrade is intended for university students and other eligible users.

We do not knowingly collect personal information from children who are not legally permitted to use our services under applicable law.

If we become aware that such information has been collected, we will take reasonable steps to remove it.

11Third-Party Services

UniTrade may integrate with trusted third-party services to improve functionality.

Examples may include:

  • Payment providers (when available)
  • Email services
  • Analytics providers
  • Cloud hosting providers
  • Authentication services

These services have their own privacy practices, and we encourage users to review their respective policies.

12Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations.

When significant changes are made, we will update the "Last Updated" date and, where appropriate, notify users through the platform.

Continued use of UniTrade after changes take effect constitutes acceptance of the updated Privacy Policy.

13Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact the UniTrade support team through the contact information provided on the platform.

Thank you for trusting UniTrade.
We are committed to creating a secure, transparent, and trustworthy marketplace where students and communities can buy and sell with confidence.

Need Help?

Have a question about your data or privacy on UniTrade? Our support team is here to help.

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